A comprehensive customer service by authorized service partners and installers is ready for you. In case of service alpha innotec can guarantee a smooth and fast problem solution on site.

Technical customer service documents

Here you can view and download all important technical documentation and customer service documents.

alpha check - dimensioning software

With the alpha check dimensioning software, you can calculate and optimise heat pump heating systems. Simulate operating costs or annual performance factors on the basis of predefined system data.

Annual Performance Factor (APF) Calculator

Calculate your theoretical energy requirement for a heat pump with the annual performance factor calculator and have a report or a BAFA application pre-filled.


Always up-to-date! Here you will find the latest software updates for alpha innotec heat pumps.


Trade fair dates

Here you will find all current trade fair and event dates. Visit alpha innotec and get comprehensive advice on our product range in a face-to-face meeting. 


From 26.09.2015, the ErP eco-design directive (ErP = Energy related Products) for heat generators and water storage systems will be introduced in Europe.